FAQ Cont...

  • Is there paperwork to fill out?
    On your first visit you will need to arrive 15-20 minutes before your scheduled appointment to fill out our new client paperwork. Our knowledgeable staff will assist you in completing these forms and answer questions you may have.
  • Do I need to bring anything with me on the first visit?
    The only thing you need to bring to the first appointment is your insurance or Medicaid/Medicare card for billing purposes.
  • What are the costs associated with an appointment at Family Foundations of Iowa, Inc.?
    The cost for the first appointment, an initial evaluation, is $143. Subsequent therapy sessions are billed at $95.
  • Does Family Foundations of Iowa, Inc. accept insurance?
    Yes. We accept payment from most insurance companies. Our insurance coordinator, Janet, will fill out and submit the insurance claims for you.
  • Does Family Foundations of Iowa, Inc. accept Iowa Medicaid and Medicare?
    Yes
  • What other payment methods are accepted at Family Foundations of Iowa, Inc.?
    For your convenience, we accept cash, check, VISA, DISCOVER, MASTERCARD, & AMERICAN EXPRESS. A payment plan can be arranged if necessary.
  • How long is each session with a therapist?
    Generally, the sessions are scheduled for 45-50 minutes each.
  • Is group therapy available?
    Yes. Check the events section of our website for a current listing of our group topics or call Family Foundations for more information.
  • What are the hours of business at Family Foundations of Iowa, Inc.?
    Staff is available to take your phone calls beginning at 8 a.m. Monday - Friday. Therapy appointments are scheduled from 9 a.m. - 6 p.m. Monday - Friday. Saturday appointments are available upon request.
  • How long will I have to wait for an appointment to be scheduled?
    You can expect to have an appointment scheduled anywhere from immediately to within two weeks, depending upon therapist availability.
  • What if I need assistance outside of business hours?
    Clients will be directed on how to contact their therapist in case of emergency after business hours.
  • What if I am not a Christian?
    Counseling is based on client need. If you prefer not to include spiritual matters, your request will be respected. Our goal is to help hurting individuals and move them to a personal wholeness, interpersonal competence, and mental stability.